Privacy Policy

Effective Date: July 10, 2025

Welcome to MyPollenPal ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.mypollenpal.com. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Email address when you subscribe to our newsletter or contact us.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To provide, operate, and maintain our website.
  • To improve, personalize, and expand our website.
  • To understand and analyze how you use our website.
  • To develop new products, services, features, and functionality.
  • To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
  • To send you emails.
  • To detect and prevent fraud.

3. Legal Basis for Processing

We only process your personal information when we have a legal basis to do so, including:

  • Your consent.
  • The performance of a contract.
  • Compliance with legal obligations.
  • Our legitimate interests, provided these do not override your rights.

4. How We Store Your Information

We store your email addresses and other collected data in a secure database with industry-standard safeguards. Access is limited to authorized personnel only. Despite our efforts, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following situations:

  • With service providers who assist us in operating our website or conducting our business.
  • When required by law or to respond to legal processes.
  • To protect our rights, privacy, safety, or property and/or that of you or others.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request correction of any information you believe is inaccurate or incomplete.
  • The right to erasure – You have the right to request we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data.
  • The right to object to processing – You have the right to object to our processing of your personal data.
  • The right to data portability – You have the right to request that we transfer the data we have collected to another organization or directly to you.

To exercise any of these rights, please contact us at privacy@mypollenpal.com.

7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. You can choose to disable cookies through your browser settings. Note that some parts of the site may not function properly without them.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites.

9. Children's Privacy

We do not knowingly collect any personal information from children under the age of 13. If we become aware that we have collected personal data from a child under age 13 without verification of parental consent, we will take steps to remove that information from our servers.

10. Third-Party Services

We may use the following third-party services, which may collect, store, and process user data on our behalf:

  • Email Marketing: Platforms such as Mailchimp or ConvertKit may be used to manage email subscriptions and communications. These platforms store subscriber information and provide analytics.
  • Analytics: We may use Google Analytics or other services to understand how users interact with our site. These tools may track things like pages visited, time spent on site, and referring URLs via cookies.
  • Hosting and Infrastructure: Our website may be hosted on platforms such as Vercel, Netlify, or AWS, which may collect limited technical or usage data for operational purposes.

Each of these providers has its own privacy policies governing how they handle data. We encourage you to review their respective policies for further details.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top. You are advised to review this policy periodically for any changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@mypollenpal.com